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SHIPPING & RETURN POLICY
Distributer (Company name)
Grosse Japan K.K.
General Manager
Atsuko Noda
Address
1-1-1 Aoyama Twin Tower Building West 8th Floor,
Minami Aoyama, Minato-ku, Tokyo 107-0062
Telephone Ｎumber
03-5413-6039
E-mail address
info@grosse.jp
Other Required Fees
- Delivery charge all over Japan 800 yen (Free shipping for the purchase of more than 15,000 yen excluding the tax )(Domestic shipping only)
- Cash on delivery charge 400 yen (Domestic shipping only)
- International shipping fee is 3000yen.
Product delivery date
Shipping within 2-3 days from the date of order.
Payment Method
- Cash on Delivery (Domestic shipping only)
- Credit Card
Return of defective Item
- We will respond with customer service.
- Our customer service will contact you within 8days for domestic and 14days for international.
