SHIPPING & RETURN POLICY

Distributer (Company name)

Grosse Japan K.K.


General Manager

Atsuko Noda


Address

1-1-1 Aoyama Twin Tower Building West 8th Floor,

Minami Aoyama, Minato-ku, Tokyo 107-0062


Telephone Number

03-5413-6039


E-mail address

info@grosse.jp


Other Required Fees

- Delivery charge all over Japan 800 yen (Free shipping for the purchase of more than 15,000 yen excluding the tax )(Domestic shipping only)

- Cash on delivery charge 400 yen (Domestic shipping only)

- International shipping fee is 3000yan.


Product delivery date

Shipping within 2-3 days from the date of order.


Payment Method

- Cash on Delivery

- Credit Card


Return of defective Item

- We will respond with customer service.

- Our customer service will contact you within 8days for domestic and 14days for international.