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SHIPPING & RETURN POLICY
Distributer (Company name)
Grosse Japan K.K.
General Manager
Atsuko Noda
Address
13F 1-5-8 Jingumae
Shibuyaku,Tokyo 150-0001
Telephone Number
03-6741-7156
E-mail address
info@grosse.jp
Other Required Fees
- Delivery charge all over Japan 800 yen (Free shipping for the purchase of more than 15,000 yen excluding the tax )(Domestic shipping only)
- Cash on delivery charge 400 yen (Domestic shipping only)
- International shipping fee is 2,000yen.
※You can buy the product at the price
before tax if you send it outside of Japan. However, customs duty may be
imposed based on the judgment of the customs. In that case, you will need to
pay the duty. Thank you for your kind understanding in advance.
Product delivery date
Shipping within 2-5 days from the date of order.
Payment Method
- Cash on Delivery (Domestic shipping only)
- Credit Card
Return of defective Item
- We will respond with customer service.
- Our customer service will contact you within 8days for domestic and 14days for international.