SHIPPING & RETURN POLICY

Distributer (Company name)

Grosse Japan K.K.


General Manager

Atsuko Noda


Address

13F 1-5-8 Jingumae

Shibuyaku,Tokyo 150-0001


Telephone Number

03-6741-7156


E-mail address

info@grosse.jp


Other Required Fees

- Delivery charge all over Japan 800 yen (Free shipping for the purchase of more than 15,000 yen excluding the tax )(Domestic shipping only)

- Cash on delivery charge 400 yen (Domestic shipping only)

- International shipping fee is 2,000yen.

※You can buy the product at the price before tax if you send it outside of Japan. However, customs duty may be imposed based on the judgment of the customs. In that case, you will need to pay the duty. Thank you for your kind understanding in advance.

Product delivery date

Shipping within 2-5 days from the date of order.


Payment Method

- Cash on Delivery (Domestic shipping only)

- Credit Card


Return of defective Item

- We will respond with customer service.

- Our customer service will contact you within 8days for domestic and 14days for international.