SHIPPING & RETURN POLICY

Distributer (Company name)

Grosse Japan K.K.


General Manager

Atsuko Noda


Address

1-5-8 Jingumae Tower Building 13th Floor

Jingumae ,Sibuya-ku ,Tokyo 150-0001


Telephone Number

03-6741-7156


E-mail address

info@grosse.jp


Other Required Fees

- Delivery charge all over Japan 800 yen (Free shipping for the purchase of more than 15,000 yen excluding the tax )(Domestic shipping only)

- Cash on delivery charge 400 yen (Domestic shipping only)

- International shipping fee is 10,000yen.


Product delivery date

Shipping within 2-3 days from the date of order.


Payment Method

- Cash on Delivery (Domestic shipping only)

- Credit Card


Return of defective Item

- We will respond with customer service.

- Our customer service will contact you within 8days for domestic and 14days for international.